Shipping Policy
The standard (flat rate) shipping option is available for all sales channels and Print Providers. You can find our standard shipping rates and estimated delivery times on our Shipping Rates page.
The product prices displayed in our product catalog don’t include shipping fees. The shipping fee amount varies based on the Print Provider’s location and the customer’s delivery address.
To learn more about how shipping fees are calculated for orders with multiple products, click here.
Our Print Providers are able to ship to most countries, except for Guadeloupe, North Korea, Russia, Ukraine, South America Countries and most of the Asian Countries.
All US-based print providers, with the exception of merchOne (US), are able to ship to military addresses. Non-US Print Providers are unable to ship to military addresses. You can find out the Print Provider location here.
All APO, FPO, or DPO packages will be shipped via USPS. Delivery may take up to 15-30 business days. Specific delivery estimates provided by USPS can be found here.
Please note that the address should be in the following format:
- Country: United States (Select United States even if the destination is outside the US).
- State: AA (Armed Forces Americas) / AE (Armed Forces Europe) / AP (Armed Forces Pacific).
- Address 1: Unit and Box numbers.
- Address 2 (optional): Usually not required; however, if the address includes an FOB (Forward Operating Base), it can be added here.
- City: APO (Army Post Office) / FPO (Fleet Post Office) / DPO (Diplomatic Post Office).
- Zip code: The zip code.
Our Print Providers use several different types of packaging, selecting the most appropriate option based on the product type. Extra care is taken to ensure maximum protection of fragile products.
Clothing
High-quality poly-mailer bags, paper envelopes, and cardboard boxes in a variety of sizes (for larger orders).
Shoes
Shoes will be packaged in a cardboard box with a plastic bag for extra protection of the product.
Accessories
Waterproof poly-mailer bags are used for soft products, such as face masks or socks. If required, padded mailer bags are used for extra protection. Phone cases are shipped in padded envelopes or recyclable cardboard shippers.
Posters
Posters and wall decals are protected with tissue paper and shipped in extra thick cardboard tubes (circular and triangular).
Framed posters will be packaged in protective cardboard boxes.
Home & Living
High-quality poly-mailer bags are used for soft products, while cardboard boxes may be used for larger orders. Products that require extra protection will be shipped in padded mailers or cardboard boxes.
Wall clocks are shipped in recycled cardboard boxes with bubble wrap surrounding the clock.
Mugs
Depending on the chosen Print Provider, mugs will be packaged in durable polystyrene boxes or recyclable cardboard boxes with additional inserts for padding.